{"id":14617,"date":"2025-09-24T17:36:54","date_gmt":"2025-09-24T15:36:54","guid":{"rendered":"https:\/\/preprod.noelse.net\/professionnels\/?p=14617"},"modified":"2025-10-07T11:04:55","modified_gmt":"2025-10-07T09:04:55","slug":"code-erreur-tpe-diagnostic-et-resolution-rapide","status":"publish","type":"post","link":"https:\/\/preprod.noelse.net\/professionnels\/code-erreur-tpe-diagnostic-et-resolution-rapide\/","title":{"rendered":"Code erreur TPE : diagnostic et r\u00e9solution rapide"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14617\" class=\"elementor elementor-14617\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d1e6e8 e-flex e-con-boxed e-con e-parent\" data-id=\"7d1e6e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-929c538 elementor-widget elementor-widget-image\" data-id=\"929c538\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/preprod.noelse.net\/professionnels\/wp-content\/uploads\/sites\/2\/2025\/09\/ChatGPT-Image-2-sept.-2025_-09_37_22_1_.webp\" class=\"attachment-large size-large wp-image-14619\" alt=\"code erreur TPE\" srcset=\"https:\/\/preprod.noelse.net\/professionnels\/wp-content\/uploads\/sites\/2\/2025\/09\/ChatGPT-Image-2-sept.-2025_-09_37_22_1_.webp 1024w, https:\/\/preprod.noelse.net\/professionnels\/wp-content\/uploads\/sites\/2\/2025\/09\/ChatGPT-Image-2-sept.-2025_-09_37_22_1_-300x300.webp 300w, https:\/\/preprod.noelse.net\/professionnels\/wp-content\/uploads\/sites\/2\/2025\/09\/ChatGPT-Image-2-sept.-2025_-09_37_22_1_-150x150.webp 150w, https:\/\/preprod.noelse.net\/professionnels\/wp-content\/uploads\/sites\/2\/2025\/09\/ChatGPT-Image-2-sept.-2025_-09_37_22_1_-768x768.webp 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f171896 elementor-widget elementor-widget-text-editor\" data-id=\"f171896\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-renderer-start-pos=\"1\">Les <strong data-renderer-mark=\"true\">terminaux de paiement \u00e9lectronique (TPE)<\/strong> sont devenus indispensables dans le commerce moderne. Que ce soit dans les petites boutiques, les caf\u00e9s, les restaurants ou les points de vente itin\u00e9rants, ces appareils permettent d\u2019effectuer des transactions de fa\u00e7on rapide, s\u00e9curis\u00e9e et fluide. Toutefois, il arrive que ces dispositifs rencontrent des dysfonctionnements et affichent un <strong data-renderer-mark=\"true\">code erreur TPE<\/strong>, interrompant ainsi le processus de paiement et cr\u00e9ant des frustrations tant pour le commer\u00e7ant que pour le client.<\/p><p data-renderer-start-pos=\"519\">Savoir comprendre ce que chaque <strong data-renderer-mark=\"true\">code d\u2019erreur<\/strong> signifie, diagnostiquer rapidement la source du probl\u00e8me et appliquer une solution adapt\u00e9e est crucial pour minimiser les interruptions de tr\u00e9sorerie, pr\u00e9server la satisfaction client et assurer la p\u00e9rennit\u00e9 de vos ventes. Cet article vous propose un guide complet : des erreurs les plus fr\u00e9quentes, aux m\u00e9thodes de d\u00e9pannage, jusqu\u2019aux recommandations pour pr\u00e9venir les incidents \u2014 sans oublier une solution cl\u00e9 en main : <strong data-renderer-mark=\"true\">l\u2019offre Noelse Pro\u202fCollect<\/strong>.<\/p><h2 data-renderer-start-pos=\"1017\">1. Qu\u2019est-ce qu\u2019un code erreur TPE et pourquoi est-ce important\u202f?<\/h2><p data-renderer-start-pos=\"1084\">Un <strong data-renderer-mark=\"true\">code erreur TPE<\/strong> correspond \u00e0 un message d\u2019alerte g\u00e9n\u00e9r\u00e9 par le terminal lorsqu\u2019une anomalie ou une condition ind\u00e9sirable emp\u00eache la finalisation d\u2019une transaction. Selon le contexte, ce code peut relever d\u2019un <strong data-renderer-mark=\"true\">probl\u00e8me de communication<\/strong>, d\u2019un <strong data-renderer-mark=\"true\">dysfonctionnement mat\u00e9riel<\/strong>, d\u2019un <strong data-renderer-mark=\"true\">bug logiciel<\/strong> ou d\u2019un <strong data-renderer-mark=\"true\">souci de validation bancaire<\/strong>. Chaque fabricant (Ingenico, Verifone, Pax, etc.) utilise une terminologie propre, mais les messages sont souvent suffisamment clairs pour orienter le commer\u00e7ant ou le technicien dans le diagnostic.<\/p><p data-renderer-start-pos=\"1611\">L\u2019enjeu est double :<\/p><ol class=\"ak-ol\" start=\"1\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"1635\">R\u00e9duire le <strong data-renderer-mark=\"true\">temps d\u2019interruption de service<\/strong> (et donc les pertes potentielles).<\/p><\/li><li><p data-renderer-start-pos=\"1716\">Proposer une <strong data-renderer-mark=\"true\">exp\u00e9rience client fluide<\/strong>, avec un terminal fiable, sans frustration.<\/p><\/li><\/ol><h2 data-renderer-start-pos=\"1801\">2. Erreurs TPE les plus fr\u00e9quentes et leurs causes<\/h2><p data-renderer-start-pos=\"1853\">Voici une liste d\u00e9taill\u00e9e des erreurs les plus courantes, leur signification et les actions recommand\u00e9es.<\/p><h3 data-renderer-start-pos=\"1960\">2.1 Erreur de communication<\/h3><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"1991\"><strong data-renderer-mark=\"true\">Sympt\u00f4mes<\/strong> : Le terminal ne parvient pas \u00e0 dialoguer avec le serveur bancaire.<\/p><\/li><li><p data-renderer-start-pos=\"2072\"><strong data-renderer-mark=\"true\">Causes possibles<\/strong> :<\/p><ul class=\"ak-ul\" data-indent-level=\"2\"><li><p data-renderer-start-pos=\"2094\">Probl\u00e8me de connexion (Wi\u2011Fi, c\u00e2ble Ethernet, 4G).<\/p><\/li><li><p data-renderer-start-pos=\"2148\">Box Internet ou ligne t\u00e9l\u00e9phonique hors service.<\/p><\/li><li><p data-renderer-start-pos=\"2200\">D\u00e9connexion r\u00e9seau temporaire.<\/p><\/li><\/ul><\/li><li><p data-renderer-start-pos=\"2236\"><strong data-renderer-mark=\"true\">Actions rapides<\/strong> :<\/p><ul class=\"ak-ul\" data-indent-level=\"2\"><li><p data-renderer-start-pos=\"2257\">V\u00e9rifier la connectique.<\/p><\/li><li><p data-renderer-start-pos=\"2285\">Red\u00e9marrer l\u2019Internet (box, routeur).<\/p><\/li><li><p data-renderer-start-pos=\"2326\">Tester sur une autre source (t\u00e9l\u00e9phone, hotspot).<\/p><\/li><\/ul><\/li><\/ul><h3 data-renderer-start-pos=\"2381\">2.2 Erreur de paiement<\/h3><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"2407\"><strong data-renderer-mark=\"true\">Sympt\u00f4mes<\/strong> : La carte est refus\u00e9e sans explication.<\/p><\/li><li><p data-renderer-start-pos=\"2461\"><strong data-renderer-mark=\"true\">Causes possibles<\/strong> :<\/p><ul class=\"ak-ul\" data-indent-level=\"2\"><li><p data-renderer-start-pos=\"2483\">Fonds insuffisants.<\/p><\/li><li><p data-renderer-start-pos=\"2506\">Carte expir\u00e9e, bloqu\u00e9e ou bancairement limit\u00e9e.<\/p><\/li><\/ul><\/li><li><p data-renderer-start-pos=\"2559\"><strong data-renderer-mark=\"true\">Actions recommand\u00e9es<\/strong> :<\/p><ul class=\"ak-ul\" data-indent-level=\"2\"><li><p data-renderer-start-pos=\"2585\">Proposer un autre moyen de paiement.<\/p><\/li><li><p data-renderer-start-pos=\"2625\">Contacter la banque en cas de doute.<\/p><\/li><\/ul><\/li><\/ul><h3 data-renderer-start-pos=\"2667\">2.3 Erreur syst\u00e8me<\/h3><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"2689\"><strong data-renderer-mark=\"true\">Sympt\u00f4mes<\/strong> : Message vague comme \u00ab\u202fErreur syst\u00e8me\u202f\u00bb ou \u00ab\u202fInconnue\u202f\u00bb.<\/p><\/li><li><p data-renderer-start-pos=\"2760\"><strong data-renderer-mark=\"true\">Causes possibles<\/strong> :<\/p><ul class=\"ak-ul\" data-indent-level=\"2\"><li><p data-renderer-start-pos=\"2782\">Surcharge logicielle.<\/p><\/li><li><p data-renderer-start-pos=\"2807\">Bug dans le firmware.<\/p><\/li><li><p data-renderer-start-pos=\"2832\">Conflit entre applications ou modules.<\/p><\/li><\/ul><\/li><li><p data-renderer-start-pos=\"2876\"><strong data-renderer-mark=\"true\">Actions recommand\u00e9es<\/strong> :<\/p><ul class=\"ak-ul\" data-indent-level=\"2\"><li><p data-renderer-start-pos=\"2902\">Red\u00e9marrage complet.<\/p><\/li><li><p data-renderer-start-pos=\"2926\">Mise \u00e0 jour logicielle.<\/p><\/li><li><p data-renderer-start-pos=\"2953\">R\u00e9initialisation si n\u00e9cessaire.<\/p><\/li><\/ul><\/li><\/ul><h3 data-renderer-start-pos=\"2990\">2.4 Code 75 \u2013 Tentatives de PIN d\u00e9pass\u00e9es<\/h3><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"3035\">Si un client entre plusieurs fois un code PIN erron\u00e9, la carte peut \u00eatre bloqu\u00e9e automatiquement.<\/p><\/li><li><p data-renderer-start-pos=\"3136\">Il faut alors <strong data-renderer-mark=\"true\">contacter la banque \u00e9mettrice<\/strong> pour d\u00e9bloquer la carte.<\/p><\/li><\/ul><h3 data-renderer-start-pos=\"3208\">2.5 Code 94 \u2013 Transaction envoy\u00e9e deux fois<\/h3><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"3255\">Le paiement semble \u00eatre envoy\u00e9 deux fois (ou plus) par le terminal.<\/p><\/li><li><p data-renderer-start-pos=\"3326\"><strong data-renderer-mark=\"true\">Solution<\/strong> : annuler la seconde tentative ou attendre la r\u00e9ponse de la banque pour \u00e9viter les doubles pr\u00e9l\u00e8vements.<\/p><\/li><\/ul><h2 data-renderer-start-pos=\"3443\">3. D\u00e9pannage rapide en 5 \u00e9tapes<\/h2><p data-renderer-start-pos=\"3476\">Pour r\u00e9agir efficacement :<\/p><ol class=\"ak-ol\" start=\"1\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"3506\"><strong data-renderer-mark=\"true\">Identifier pr\u00e9cis\u00e9ment le code d\u2019erreur<\/strong> affich\u00e9.<\/p><\/li><li><p data-renderer-start-pos=\"3558\"><strong data-renderer-mark=\"true\">V\u00e9rifier la connexion r\u00e9seau<\/strong> : Wi\u2011Fi, 4G, Ethernet ou ligne t\u00e9l\u00e9phonique.<\/p><\/li><li><p data-renderer-start-pos=\"3635\"><strong data-renderer-mark=\"true\">Red\u00e9marrer le terminal<\/strong> : simple mais souvent efficace contre les bugs mineurs.<\/p><\/li><li><p data-renderer-start-pos=\"3717\"><strong data-renderer-mark=\"true\">Inspecter les branchements et composants<\/strong> (c\u00e2ble, batterie, base d\u2019accueil, imprimante).<\/p><\/li><li><p data-renderer-start-pos=\"3808\"><strong data-renderer-mark=\"true\">Tester une autre carte bancaire<\/strong> pour d\u00e9terminer si le probl\u00e8me vient du terminal ou du client.<\/p><\/li><\/ol><h2 data-renderer-start-pos=\"3906\">4. Que faire si l\u2019erreur persiste\u202f?<\/h2><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"3945\"><strong data-renderer-mark=\"true\">Contacter le support technique<\/strong> de votre prestataire. Donnez-leur le code erreur, la r\u00e9f\u00e9rence du terminal, et, si possible, un num\u00e9ro de s\u00e9rie.<\/p><\/li><li><p data-renderer-start-pos=\"4092\"><strong data-renderer-mark=\"true\">Mettre \u00e0 jour le logiciel du TPE<\/strong> : les mises \u00e0 jour corrigeant des bugs connus sont r\u00e9guli\u00e8rement diffus\u00e9es.<\/p><\/li><li><p data-renderer-start-pos=\"4204\"><strong data-renderer-mark=\"true\">R\u00e9initialisation usine<\/strong> : en dernier recours, cette op\u00e9ration restaure l\u2019appareil \u00e0 son \u00e9tat d\u2019origine, mais efface les donn\u00e9es non sauvegard\u00e9es.<\/p><\/li><\/ul><h2 data-renderer-start-pos=\"4352\">5. Pr\u00e9venir les pannes :<\/h2><h2 data-renderer-start-pos=\"4378\">Bonnes pratiques \u00e0 adopter<\/h2><h3 data-renderer-start-pos=\"4406\">5.1 Maintenance r\u00e9guli\u00e8re<\/h3><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"4435\">Nettoyage de l&rsquo;\u00e9cran et des prises.<\/p><\/li><li><p data-renderer-start-pos=\"4474\">V\u00e9rification des connectiques.<\/p><\/li><li><p data-renderer-start-pos=\"4508\">Remplacement du papier thermique ou du rouleau d\u2019imprimante si n\u00e9cessaire.<\/p><\/li><\/ul><h3 data-renderer-start-pos=\"4586\">5.2 Formation du personnel<\/h3><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"4616\">Apprendre \u00e0 reconna\u00eetre les erreurs majeures.<\/p><\/li><li><p data-renderer-start-pos=\"4665\">Savoir red\u00e9marrer le terminal et v\u00e9rifier les connexions.<\/p><\/li><li><p data-renderer-start-pos=\"4726\">Agir rapidement pour \u00e9viter les files d\u2019attente et perdre des ventes.<\/p><\/li><\/ul><h3 data-renderer-start-pos=\"4799\">5.3 Suivi actif des transactions<\/h3><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"4835\">Configuration d\u2019alertes en ligne.<\/p><\/li><li><p data-renderer-start-pos=\"4872\">Identification des transactions \u00e9chou\u00e9es ou r\u00e9p\u00e9t\u00e9es.<\/p><\/li><li><p data-renderer-start-pos=\"4929\">Intervention proactive en cas d\u2019anomalie d\u00e9tect\u00e9e.<\/p><\/li><\/ul><h3 data-renderer-start-pos=\"4983\">5.4 Choisir un mat\u00e9riel fiable d\u00e8s le d\u00e9part<\/h3><p data-renderer-start-pos=\"5029\">Un bon \u00e9quipement, bien configur\u00e9 et maintenu, minimise le risque de panne. \u00c0 ce titre, l\u2019offre <a href=\"https:\/\/noelse.com\/professionnels\/offre-a29e\/\"><strong data-renderer-mark=\"true\">Noelse Pro Collect \u00e0 29\u202f\u20ac\/mois<\/strong><\/a> repr\u00e9sente une solution compl\u00e8te :<\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"5194\">Fourniture d\u2019un terminal <a href=\"https:\/\/noelse.com\/professionnels\/terminaux-de-paiement\/\"><strong data-renderer-mark=\"true\">DX 8000<\/strong><\/a>, robuste, certifi\u00e9 et performant.<\/p><\/li><li><p data-renderer-start-pos=\"5264\"><strong data-renderer-mark=\"true\">Connexion multi\u2011r\u00e9seaux<\/strong> (4G, Wi\u2011Fi) pour \u00e9viter les d\u00e9connexions intempestives.<\/p><\/li><li><p data-renderer-start-pos=\"5347\"><strong data-renderer-mark=\"true\">Mises \u00e0 jour logicielles automatis\u00e9es<\/strong> pour rester \u00e0 jour et \u00e9viter les bugs.<\/p><\/li><li><p data-renderer-start-pos=\"5427\"><strong data-renderer-mark=\"true\">Support technique d\u00e9di\u00e9<\/strong> et <strong data-renderer-mark=\"true\">r\u00e9actif<\/strong>, pr\u00eat \u00e0 intervenir en cas de besoin.<\/p><\/li><li><p data-renderer-start-pos=\"5502\"><strong data-renderer-mark=\"true\">Maintenance incluse<\/strong>, pour une tranquillit\u00e9 totale.<\/p><\/li><\/ul><p data-renderer-start-pos=\"5556\">Ce service offre aux commer\u00e7ants un investissement ma\u00eetris\u00e9, une tranquillit\u00e9 d\u2019esprit et une fiabilit\u00e9 op\u00e9rationnelle au quotidien.<\/p><h2 data-renderer-start-pos=\"5690\">6. Conclusion<\/h2><p>Un <strong data-renderer-mark=\"true\">code erreur TPE<\/strong> ne doit pas \u00eatre per\u00e7u comme un obstacle r\u00e9dhibitoire. Gr\u00e2ce \u00e0 une bonne compr\u00e9hension des messages d\u2019erreur, \u00e0 un diagnostic m\u00e9thodique et \u00e0 des actions cibl\u00e9es, les commer\u00e7ants peuvent r\u00e9soudre rapidement la majorit\u00e9 des probl\u00e8mes techniques. De plus, l\u2019adoption d\u2019un dispositif performant comme <a href=\"https:\/\/noelse.com\/professionnels\/offre-a29e\/\"><strong data-renderer-mark=\"true\">Noelse Pro Collect<\/strong><\/a> garantit un terminal fiable, toujours fonctionnel et correctement mis \u00e0 jour, \u00e0 un tarif avantageux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e1f791 e-flex e-con-boxed e-con e-parent\" data-id=\"1e1f791\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4c0fb elementor-widget elementor-widget-heading\" data-id=\"cc4c0fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u2753 FAQ \u2013 Codes erreur TPE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a5ccf7 elementor-widget elementor-widget-toggle\" data-id=\"3a5ccf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6111\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-6111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pourquoi mon TPE affiche-t-il un code erreur ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-6111\"><p>Les codes erreur signalent un dysfonctionnement : probl\u00e8me de connexion r\u00e9seau, carte bancaire, param\u00e9trage ou panne technique.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6112\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-6112\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Que faire en premier face \u00e0 un code erreur ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6112\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-6112\"><p>Red\u00e9marrer le terminal, v\u00e9rifier la connexion (internet, 4G, ligne t\u00e9l\u00e9phonique) et relancer une transaction.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6113\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-6113\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Les paiements d\u00e9j\u00e0 effectu\u00e9s sont-ils perdus ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6113\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-6113\"><p>Non, les transactions valid\u00e9es restent en m\u00e9moire et seront transmises lors de la prochaine t\u00e9l\u00e9collecte.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6114\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-6114\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je r\u00e9soudre un code erreur seul ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6114\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-6114\"><p>Oui, certains probl\u00e8mes simples (connexion, papier, red\u00e9marrage) peuvent \u00eatre r\u00e9gl\u00e9s par le commer\u00e7ant. Pour un code persistant, contacter le support technique.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-6115\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-6115\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O\u00f9 trouver la signification pr\u00e9cise d\u2019un code erreur ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-6115\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-6115\"><p>Dans la notice fournie avec le TPE ou sur le site du fournisseur. Le support technique peut aussi fournir un guide d\u00e9taill\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Les terminaux de paiement \u00e9lectronique (TPE) sont devenus indispensables dans le commerce moderne. Que ce soit dans les petites boutiques, les caf\u00e9s, les restaurants ou les points de vente itin\u00e9rants,&#8230;<\/p>\n","protected":false},"author":8,"featured_media":14619,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[27],"class_list":{"0":"post-14617","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-conseils-expert","8":"tag-astuces-bons-plans"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Code erreur TPE : diagnostic et r\u00e9solution rapide - Noelse Professionnel<\/title>\n<meta name=\"description\" content=\"Optimisez vos paiements en r\u00e9solvant rapidement un code erreur TPE. 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